Multiple Projects. Multiple Users. One Portal. Zero Errors.
TIMELINE
4 months
April 2025
MY ROLE
Conducted a 8-week Client Workshop, Requirement Gathering, Feature Prioritising, low-fi and high-fidelity designs, Testing, User Interviews.
OVERVIEW
At a global commercial vehicle manufacturer, new and updated supplier project requests were created and maintained entirely through email and Excel. With dozens of managers and stakeholders updating information in parallel, teams often worked from outdated versions of the same files. This led to discrepancies, limited visibility, and uncertainty around the latest project status.
I designed a role-based project and portfolio management portal that established a single source of truth. Project Managers could create, update, and track projects; Process Engineers could add unit-specific details and maintain handover information; Portfolio Managers could review, govern, and manage the overall project portfolio; and PRU Users could access the latest project summaries, milestones, and reports.
By bringing these workflows into one shared system, the portal helped teams work from consistent data, improve collaboration, and make faster, more informed project decisions.
The Problem:
A global commercial vehicle manufacturer's suppliers created/maintained new, updated, project requests within the company entirely over email and Excel. With dozens of managers, and stakeholders maintaining in parallel, teams often worked off outdated versions, creating discrepancies across stakeholders.
Key Results:
98% reduction in data loss
One source of truth for everyone
99% easier project handovers
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